1. Introduction

WAYA Opulent Hardware (“WAYA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal and commercial information you share with us through our website (wayahardware.com). This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our platform, request product catalogues, or submit dealership and project enquiries.

2. Information We Collect

We collect information provided directly by you when interacting with our trade services, including:

• Contact Details: Name, professional title, company/firm name, corporate email address, and telephone/mobile numbers.
• Trade & Project Details: Architectural firm details, dealership location (city/state), product categories of interest, and project specifications.
• Technical Communications: Messages, feedback, catalogue download requests, and direct communication history.

3. How We Use Your Information

Your information is utilized solely for legitimate B2B business operations, including:

• Processing and responding to dealership applications and project inquiries.
• Providing technical product specifications, catalogues, and pricing schedules to verified trade partners.
• Facilitating direct communication with our sales engineering and trade support desks.
• Maintaining relationship history and internal business records within our secure CRM systems.

4. Data Security & Storage

All inquiry information is processed through secure server-side infrastructure. We implement appropriate technical and organizational measures to safeguard against unauthorized access, disclosure, alteration, or destruction of personal data. We do not sell, rent, or trade your personal information to third parties.

5. Cookies & Analytics

Our website utilizes essential technical cookies and anonymous performance metrics to optimize page responsiveness, secure form submissions, and maintain seamless navigation across device viewports.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us through our official contact page or reach out to our corporate desk at hardware.junction@yahoo.in.